Refund Policy

Refund Policy for Liooi.com

At liooi.com, we strive to provide quality products and excellent service. If you’re not fully satisfied with your purchase, please review our refund policy below.

1. Returns

We accept returns within 30 days of the original purchase date. To be eligible for a return, your item must be unused, in the same condition as received, and in its original packaging. Proof of purchase is required.

2. Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.

3. Non-Refundable Items

Certain items may not be eligible for a refund. These include:

• Gift cards
• Items marked as "Final Sale"

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at support@liooi.com.

5. Shipping Costs

Customers are responsible for paying their own shipping costs for returning an item. Shipping costs are non-refundable.

6. Contact Us

For any questions about returns or refunds, please reach out to us at support@liooi.com.